At Dainty Affairs Bakery, we take customer feedback very seriously.

Your order had been specifically baked and customized for you based of the brief or selection you have made from our ONLINE  cake store. If you are not 100% satisfied with your order, Do let us know immediately the cake has been received. If you selected the delivery option, please fill in the Customer feedback form you will be given to by the Delivery service driver stating what the issue is or call Customer care on (081)-848-48890, (080)-291-41548.

Returns are not allowed but depending on what the issue & circumstance is, Dainty Affairs Bakery will either replace the order entirely with no cost from the customer or issue a full refund. This however is based on Managements discretion after the situation has been fully considered.

 

For more information about our General FAQs please click HERE

For more information about our Wedding FAQs please click HERE